How can we help?
Find guides, tutorials and answers to get the most out of Zapini.
Featured articles
Generating an API token and sending your first message via the API
Create a Bearer token for your WhatsApp instance and send your first message through the Zapini REST API with a curl example.
Automation & AIHow to set up an AI agent to auto-reply on WhatsApp
Learn how to connect an OpenAI integration and create a per-instance AI agent that replies to your customers on WhatsApp automatically.
Billing & PlansChoosing a plan and paying with Mercado Pago
Learn how to pick the right Zapini plan and complete your payment securely using Mercado Pago.
Campaigns & SchedulingSending a bulk campaign from a CSV (with anti-block limits)
Learn how to send a bulk WhatsApp campaign from a CSV file, using Zapini's anti-block delays and daily limits.
CRM & KanbanManaging leads with the Kanban funnel
Learn to create, move, and track leads on Zapini's visual Kanban funnel, turning WhatsApp contacts into sales opportunities.
Getting StartedWelcome to Zapini: first steps after signup
A quick guide to set up your Zapini account, connect your first WhatsApp number and start serving customers with AI assistance.
Browse by category
Getting Started
Set up Zapini from scratch.
2 articlesConnecting WhatsApp
Connect and manage your numbers.
3 articlesMessaging & Chats
Serve your customers in the live inbox.
3 articlesAutomation & AI
Automatic replies powered by AI.
3 articlesCRM & Kanban
Organize your leads and deals.
2 articlesIntegrations
Connect your favorite tools.
3 articlesCampaigns & Scheduling
Bulk sends and scheduled messages.
2 articlesBilling & Plans
Payments, subscription and renewals.
2 articlesAPI & Developers
Integrate via API and webhooks.
2 articlesAccount & Settings
Profile, security and team.
2 articlesTroubleshooting
Fix common issues fast.
3 articles